Your terms and conditions of use

The operator of the domain and e-shop is Epic mounts, Ltd., Karlovo náměstí 290/16, Praha 2 - Nové Město, 120 00, ID: 019 11 155, registered in the Commercial Register of the Municipal Court in Prague, Section C, File 212953.

You can contact us by e-mail or on the address  Karlovo náměstí 290/16, Praha 2 - Nové Město, 120 00.

These terms and conditions govern the subcontracting in the sale of goods on a server between the seller (Epic mounts, Ltd.) and the buyer (customer).

General Terms and Conditions shall prevail over any other terms and conditions, especially any terms and conditions of the buyer.

General provisions

Buyer placing an order is accepting these terms and conditions for the supply of goods published by the seller and confirmed that these terms and conditions met. Buyer and seller relationship is governed by these terms and conditions which are binding for both parties. The conditions specify and clarify the rights and obligations of the seller and the customer.

Offer, order, contract

Offer of goods are non-binding. Buyers place order by filling in the form at or e-mail or telephone. All information on goods (weight, dimensions, weights, etc.) are approximate and do not in any way assure of product properties.

Orders made by the buyer is binding and the buyer agrees to pay for the goods. In case of cancellation, the Seller shall charge the buyer a cancellation fee of 10% of the total price of the order.

The buyer, who is a natural person placing the order gives his consent to the collection and processing of personal data for the purposes of order processing, this is the case until a written statement disagreeing with the treatment. The buyer has the right to access your personal data and the right to ask the seller for an explanation and the right to blocking, correction, addition or destruction of personal data in accordance with § 21 of Act No. 101/2000 Coll., On the Protection of Personal Data, as amended.


If the seller notifies within 24 hours after receipt of order buyer about the price change due to unforeseen circumstances, the buyer has the right to terminate the order.

If the goods are not in order at the time of the stock of the seller, the goods will be charged according to current prices as at the date of delivery of the goods to the buyer.

The prices listed in the e-shop are retail including VAT.

Payment Terms

 Buyer pays for goods with cash on delivery, or can pay by the proforma invoice in advance on the current account of the seller. Goods remain the property of the seller until full payment  is placed by the buyer.

If the ordered goods are in stock they are immediately dispatched to the buyer.

Terms of Delivery

Terms and delivery times are only indicative and are subject to timely receipt of goods from suppliers. The buyer can not claim compensation for damages caused by failure to deliver goods  to the company Epic mounts, Ltd. from its suppliers, given that the seller is a circumstance precluding liability. In this case, the seller has the right to postpone delivery of the goods to the buyer.

If the goods are not delivered to the purchaser or within 3 weeks after the order is placed by the buyer, the buyer has the right to partially or completely cancel the order without any penalty.

In the case of defective delivery of the goods due to shipping services or mail, the buyer is obliged to apply this complaint without delay to the shipping service or mail up to 2 working days from receiving the shipment.

Confirming receipt of the goods, the rights of the Buyer are not touched due to hidden defects of the goods delivered.

The seller is not obligated to show goods to the buyer, whose nature it excludes.

Transfer of risk items

Risk of accidental destruction and accidental deterioration passes to the buyer when delivery of goods ordered was handed over to the transport service or post office or left the warehouse seller for this purpose.

Retention of title

 Goods remain the property of the seller until full payment of the purchase price is paid by the buyer.

Warranty rights

Seller warrants that the products supplied are free from defects in workmanship and material. Warranty is subject to the terms of use of 24 months, unless the invoice or packing slip that period. The guarantee period begins on the date of receiving the goods.

If not complied with the instructions for use and maintenance, changes will be made, swapped parts or used consumables or accessories mismatched original specification, warranty expires. The same applies if the defect was caused by improper use, storage and handling or encroachment, as well as opening the device.

Irrelevant variations in color, size and / or other quality and performance specs do not give any right to the guarantee.

The buyer is obligated for goods sent for repair to keep copies of important data or external sources because durring repair of the goods this may be lost. Seller shall not be liable for any loss of data.

The warranty does not cover normal wear and tear.

The reason for complaints can be no impropriety or unavailability of goods purchased for the purpose for which it was purchased by the buyer.

You can return only mechanically undamaged merchandise with complete accessories (manual, cables ...)

Defective goods must be at the expense of the buyer sent to Epic mounts, Ltd., Karlovo náměstí 290/16, Praha 2 - Nové Město, 120 00. Only this address is for dealing with complaints. In case of justified complaint will be reasonably incurred costs of shipping goods to the buyer returned.


 In exceptional cases it is possible for the buyer to return the goods to the seller, subject to the conditions described below.

If the goods are not taken in person, the buyer can withdraw from the contract (return goods) within 14 days of receipt of goods according to § 53 of the Civil Code. If it is a consumer according to § 52 paragraph 3 of the Civil Code. The consumer is a natural person who while concluding or filling the contract doesnt act in relation of his business or trade interest or in order to fill his proffesion obligations.

Goods must be returned with all accessories and no signs of wear. If the product is software it cannot be returned without original packiging of the software.

In the case of returning the goods according by rules of this article, the seller pais the purchase price for the goods. However, the seller is entitled to compensation for the cost of returning the goods. Fees paid for postage, freight etc. will not be refunded.

The requirement to withdraw from the contract (return) can be applied in that period at Epic mounts, Ltd., Karlovo náměstí 290/16, Praha 2 - Nové Město, 120 00, only this address is for returning the goods. The amount paid for the goods after deduction of costs incurred for returning the goods will seller return within the statutory time limit on its current account or mailing address, goods can not be sent to the seller whit cash on delivary - such packages shall not be accepted.

The possibility of returning the goods (withdrawal) does not apply to goods made to the consumer desire, consumables, computer media, batteries and goods suffering by the rapid wear and tear and software: (if the consumer expands its original packaging).

Limitation of liability

 Claims for damages can be claimed, unless otherwise provided by these conditions, only by intentionaly or grossly negligent conduct of Epic mounts, Ltd.

Applicable law

 For these General Terms and Conditions and all legal relationships between the seller and the buyer the legal order of the Czech Republic is aplied. In the event that any provision of these Terms and Conditions is or becomes invalid, this will not affect the validity of the other, effectiveness of these general terms and conditions.

The competent court in all possible disputes between the seller and the buyer is the Municipal Court in Prague.